Contact us

For further information about MyDogDNA testing services, contact our customer care team at

Phone: +358 50 3678 282, Mon-Fri 12-15 (GMT +2)

During the COVID-19 pandemic our phone service is open Wed-Fri 12-15 (GMT +2). See additional information in the news section.

Please note that we only have a mobile number. For callers outside Finland, you can alternatively send us an email requesting a call back.

Mailing Address:

Genoscoper Laboratories
P.O. Box 1040
FI-00251 Helsinki

Street Address (for express mail such as TNT, FEDEX, DHL):

Tukholmankatu 8, Biomedicum 2
FI-00290 Helsinki

Check our latest news exploring dog DNA testing, breed health and discoveries in canine genetics on MyDogDNA News.